About Jo Fiddy 

 

Life and Love Coach, NLP and EFT (tapping) Practitioner who specialises in Energy Healing techniques. Personalised sessions take place online in the comfort of your own home – all you need is wifi and a laptop.

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What is this Privacy Policy for?

This privacy policy is for this website and served by Jo Fiddy Coaching and governs the privacy of its users who choose to use it.

 

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

 

Please see below for further details.

 

1.Privacy at a glance

 

1.1. General information

This section provides a simple overview of what happens to your personal information when you visit our website. Personal data is any information that relates to an identified or identifiable person. For detailed information on the processing of personal data when visiting this website, please refer to the notes from section 2 of this privacy policy.

1.2. Data collection on our website

 

1.2.1. Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator. Its contact details can be found in the imprint of this website or section 2.2. 

1.2.2. How do we collect your data?

Your data will be collected on the one hand, that you tell us. For example, this may be data that you enter in a contact form.

Other data is collected automatically when visiting the website through our IT systems. These are above all technical data (e.g Internet browser, operating system or time of the page request). The collection of this data is automatic as soon as you enter our website.

1.2.3. What do we use your data for?

Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyse your user behaviour.

1.2.4. What rights do you have regarding your data?

At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data free of charge. For further information on data protection, please contact us at any time in the imprint or in section 2.2. address given to us. Furthermore, you have a right of appeal to the competent supervisory authority.

1.3. Analysis tools and third-party tools

When you visit our website, your surfing behaviour can be statistically evaluated. This happens mainly with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; The surfing behaviour usually can not be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following sections.

2. General information and your rights

 

2.1. Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various personal data will be processed. According to Art. 4 No. 1 of the General Data Protection Regulation (DSGVO), personal data are all information relating to an identified or identifiable person. This Privacy Policy explains what personal information we process and for what purposes.

2.2. Note to the responsible body

Responsible for the data processing on this website is:

Joanne Fiddy
Carl Duisberg Straße 26
82008 Unterhaching
tel: +49 (0) 157 530 53000 email: thrive@jofiddy.com

(hereinafter the "Website Operator", "us" or "we")

In accordance with Art. 4 No. 7 GDPR, the person responsible is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data.

2.3. Contradiction against advertising mails

The sending of unsolicited advertising and information materials and the above pursuant to Art. 13 para. 1 lit. A DSGVO published contact information is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.

2.4. Your rights as a data subject

 

2.4.1. right

You have the right, at any time upon request, to obtain information from us about your personal data relating to us within the scope of Art. 15 GDPR. You can submit an application by post or e-mail to the address given above.

2.4.2. Right to correct incorrect data

You have the right to request immediate correction of personal data concerning you if it is incorrect. Please contact the above mentioned contact addresses.

2.4.3. Right to delete

You have the right to demand the deletion of your personal data under the conditions described in Art. 17 DSGVO. In particular, those conditions provide for a right of erasure if the personal data are no longer necessary for the purposes for which they were collected or otherwise processed, or in cases of unlawful processing, the existence of a conflict of interest, or Existence of a deletion obligation under EU law or the law of the member state to which we are subject. For the period of data storage, see also section 13 of this privacy policy. To assert your right, please contact the above mentioned contact addresses.

2.4.4. Right to restriction of processing

You have the right to demand that we restrict processing in accordance with Art. 18 GDPR. This right exists in particular if the accuracy of the personal data between the user and us is controversial, for the period of time required for the verification of correctness and in the case of an existing right of deletion instead of deletion requires limited processing; and in the event that the data is no longer required for the purposes we are pursuing, but the user is required to assert, exercise or defend legal claims, and if the successful exercise of an objection between us and the user is still controversial. To assert your right, please contact the above mentioned contact addresses.

2.4.5. Right to data portability

You have the right to receive from us the personal data relating to you that you have provided to us in a structured, common, machine-readable format in accordance with Art. 20 GDPR. To assert your right, please contact the above mentioned contact addresses.

2.4.6. Revocation of your consent to data processing

For some data processing we ask for your express consent according to Art. 6 para. 1 lit. a GDPR. If you give us your consent, you can withdraw it at any time with effect for the future. For a revocation, an informal message by e-mail to us via the contact details communicated under 2.2 is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

2.4.7. right to

For reasons arising from your particular situation, you have the right at any time against the processing of personal data concerning you, which, inter alia, pursuant to Art. 6 para. 1 lit. e or f DSGVO takes an objection according to Art. 21 GDPR. We will cease the processing of your personal information, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims.

2.4.8. right of appeal

You also have the right to contact the competent supervisory authority for complaints.

2.5. SSL or TLS encryption – Do we need this?

This site uses SSL or TLS encryption for security purposes and to protect the transmission of confidential content, such as orders or requests you send to us as a site operator. The encrypted connection is used on all forms. These are integrated as iFrame. Open the iFrame in a separate browser tab, recognize the encryption on the lock icon in the address bar of the browser, and that the page's address changes from "http: //" to "https: //".

If SSL or TLS encryption is enabled, the data you submit to us can not be read by third parties.

3. Data collection on our website

 

3.1. Cookies

Our websites use so-called cookies. Cookies are small text files that are stored on your computer and stored by your browser. They serve to make our offer more user-friendly, effective and secure.

Most of the cookies we use are so-called "session cookies". They will be automatically deleted after your visit to our websites. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

 

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies that are required to carry out the electronic communication process or to provide certain functions of our website (eg shopping cart function) are processed on the basis of Art. 6 para. 1 lit. f DSGVO saved. The data processing is based on our legitimate interest in the technically error-free and optimized provision of our services.

 

If other cookies (eg cookies for the analysis of your surfing behaviour) are stored, they will be treated separately in this privacy policy.

3.2 WIX

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

3.2. Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version

  • used operating system

  • previously visited website

  • Host name of the accessing computer

  • Time of the server request

  • IP address

A merge of this data with other data sources will not be done.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, the processing is necessary to be able to provide our website.

3.3. Registration on this website

You can register on our website to use additional features on the site. We only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise, registration is not possible.

 

For important changes, such as the scope of the offer or for technical changes, we use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. DSGVO). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of the already completed data processing remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and will be deleted if you also delete your user profile. In addition, we only store your data for a longer period if there is a legal obligation to do so.

 

3.4. Comments on this website

The comments on this page will include your comment, details of when the comment was created, your e-mail address and, if you do not choose the "anonymous post" option, the name of your chosen username.

3.4.1. Storage of the IP address

Our comment function stores the IP addresses of the users who write comments. Since we do not check comments on our site before activation, we need this information in order to be able to act against the author in case of infringement (such as insults).

3.4.2. Subscribe to comments

As a user of the page you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the given email address. You can unsubscribe from this function at any time via a link in the info mails. The data entered in the course of subscribing to comments will be deleted in this case; if you have transmitted this data to us for other purposes and elsewhere (eg newsletter order), the data will of course continue to be processed by us for this purpose.

3.4.3. Storage duration of the comments

The comments and related data are stored and remain on our website until the commented content has been completely deleted or the comments must be deleted for legal reasons (eg offensive comments).

3.4.4. Legal basis

The comments are stored on the basis of your consent (Art. 6 (1) a DSGVO). You may revoke your consent at any time with future effect. An informal message by e-mail to us is sufficient. The legality of the already completed data processing operations remains unaffected by the revocation.

4. Analysis tools and advertising

 

4.1. Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics also uses cookies, i.e small text files that are stored on your device and allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of our website, to compile reports on website activity for website operators and to provide other services related to the use of our website and internet usage. Google will also transfer this information to third parties if required by law or if third parties process this data on behalf of Google.

 

For more information about how Google uses your information, see Google's Privacy Policy: https://www.google.com/policies/privacy

Data processing takes place on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

4.1.1. IP anonymization

We have activated the function IP anonymization on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

4.1.2. Preventing data processing through browser settings and browser plugins

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en.

4.1.3. Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: disable Google Analytics .

 

You may also object to the use of certain advertising cookies through the following pages:

https://www.aboutads.info/choices/

http://www.youronlinechoices.com/uk/your-ad-choices

4.1.4. Demographics in Google Analytics

This website uses the demographics feature of Google Analytics. As a result, reports can be produced that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data can not be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section "Opposition to Data Collection".

 

5. Plugins and Tools

 

5.1. Google Web Fonts

This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

 

If your browser does not support web fonts, a default font will be used by your computer.

More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's Privacy Policy: https://www.google.com/policies/privacy/ .

 

6. Disclosure of data

Basically, a transfer of your personal data without your express prior consent only in the following cases:

  • If required to investigate the unlawful use of our services or to prosecute, personal data will be passed on to law enforcement agencies and, where appropriate, to third parties who have been harmed. However, this only happens if there are concrete indications of unlawful or abusive behavior. Disclosure may take place even if it serves to enforce conditions of use or other arrangements. We are also required by law to provide information to certain public authorities upon request. These are law enforcement agencies, authorities prosecuting immunity cases and the tax authorities.

 

The disclosure of this data is based on our legitimate interest in the fight against abuse, the prosecution of criminal offenses and the protection, assertion and enforcement of claims and that your rights and interests in the protection of your personal data do not predominate, Art. 6 Abs. 1 lit. f DSGVO.

 

  • We are reliant on contracted external companies and external service providers ("contract processors") for the provision of the services. In such cases, personal data will be passed on to these contractors to enable them to be further processed. These processors are carefully selected and regularly reviewed by us to ensure that your privacy is preserved. The processors may only use the data for the purposes specified by us and, in addition, are contractually obligated by us to treat your data exclusively in accordance with this privacy policy and German data protection laws. The transfer of data to processors takes place on the basis of Art. 28 (1) GDPR, auxiliary based on our legitimate interest in the economic and technical benefits associated with the use of specialized contract processors, and the fact that your rights and interests do not outweigh the protection of your personal data, Art. 6 (1) lit. f DSGVO.​

As far as we use services from Google, we also use this Google as a processor. In doing so, we also transmit to countries outside the European Economic Area ("EEA"). Google is certified under the EU-US Privacy Shield. For the USA, the European Commission decided on 12.7.2016 that an appropriate level of data protection exists under the provisions of the EU-US Privacy Shield (Adequacy Decree, Art. 45 GDPR).